1225 S Baldwin Ave, Arcadia, CA 91007
Mine is a familiar Baby Boomer story. Mother was moved to a nursing home. Her home of many years needed to be cleaned out, prepped, and staged for sale. It became my task to find an experienced realtor with proven local sales performance. The twist for me is that I live over 3,500 miles on the other side of the country. So “trust” went to the top of my realtor requirements. I had neither the ability nor time to provide much Seller on-site help or support to the prep and sales process. One of several realtors interviewed, Peggy Chen and her ReMax Omega team quickly went to the top of my selection list. Her comps were comprehensive and realistic. Her sales strategy was bold, simple, and compelling: “you give me the keys, and I’ll send you the check”. While the actual effort was much more complicated than that, my research and subsequent interviews quickly led me to the conclusion that I could put my mother’s house in Peggy’s capable hands . . . and fly back home safe in the knowledge that my trust would be rewarded. I saw in her and The PFC Group the trust, experience, proven past performance, attention to detail, and business skills needed for the successful listing and sale of my mother’s house. Peggy and her team delivered as promised. They did all the hard work and heavy lifting to clean-out, prep, stage, list, and sell the house in a little less than seven weeks – including Settlement and wire-transfer of the net proceeds. She negotiated a truly wonderful price and then “hand-held” the sale through all of the contract contingencies to its successful Close. Peggy Chen is a woman of her word. I would trust her in any business transaction – not just realtor/broker deals. She is very, very good at what she does and just as important, cares about her clients and their needs. Her team is an excellent skill set of resources who help her manage and perform the myriad of tasks and details needed for a successful sale. I and my siblings highly recommend Peggy and ReMax Omega for the purchase or sale of any property in the San Gabriel Valley. We would certainly use her excellent services again. And we sincerely thank her and all the Omega team for their help in making the sale of our mother’s house a low-stress, low anxiety, but highly positive experience!!
Let me start by saying straight out that she was a fabulous realtor. I usually do not write these reviews, but felt it was important given the excellent quality of service she provided. She was always prompt and kept all appointments. Market knowledge and where and when to do her marketing was on point. Without her contact and skills I am confident that we would not have sold our home. She had a full team that worked with her and was always able to show the home and meet inspectors when they needed to be let in to the house. They never allowed a buyer in to the home without them being there to sell the home. This made me more comfortable knowing they were there, since I was not in the home when the house was on the market. She was able to negotiate our deal from start to finish and was able to smooth over any bumps or concerns that the buyers had along the way. Her expertise with the Asian community was tremendous and was able to deal with all their concerns. She helped guide us in some remodeling we did in order to make the home more desirable to the clients she was marketing to. She was able to bring numerous buyers to the home in a short time and was able to sell our house in a time when the market was very difficult. I truly believe that having her sell the house was the only way it got sold. I would definitely recommend her to anyone putting them home on the market and would use her again in a moment.
I met Peggy Chen when her group was showing a property behind mine. I wasn't ready to list my property quite yet but told her if she had a genuine buyer she could show the house. Two weeks after our first meeting I not only sold but closed on my property! If you are ready to sell your house it doesn't get any better than that. I highly recommend Peggy Chen.
Recently purchased a property via Peggy. A professional team provided quick responsive and great supports throughout the whole buying process. Peggy is a very good negotiator helping us to knock down the price. Outstanding service and very professional overall.
I was very impressed with Peggy and her team in selling our home. She gave great tips in getting the home ready for sale and her marketing approach was spot on. She brought the buyer and represented both sides of the transaction with transparency and fairness. Her team and personal assistant Polly was always available to answer any and all of my questions. I would not hesitate to recommend Peggy and The PFC Group to family and friends and will most certainly use her again.
Peggy and her team of real estate experts helped us sell our former home and purchase our current home with all the expertise, knowledge, resourcefulness, patience, and support you could hope for in a team. Peggy and her team represented us when we decided to sell our home during the time of the real estate bubble burst and the market could not have been more uncertain and challenging. During this entire process, Peggy and her team met our needs in every way. This only came from the investment of getting to know our family and developing a relationship that was professional yet felt personal, from an expert knowledge and understanding of the industry and area we sought, and from experience that only came from years of practice in the field. From our initial meeting, Peggy demonstrated her responsiveness and commitment to working with us. When we asked her to represent us, she immediately brought in her team, each member with his/her own strengths, to position our home to sell in a tough market through staging, marketing and showing our home. They provided many resources to list and sell our property, including internet listings on multiple sites, newspaper advertisements in English and Chinese, and targeted mailings. When we were ready to search for our next home, we went tirelessly around to open houses and scheduled appointments to view houses, often seeing multiple ones in a day. Sometimes, we saw the same house several times to come to a decision. Peggy and her team were always forthright and honest, giving us their expert observations and opinions, which we came to value as we continued our home search. They never allowed us to settle for anything we would later regret or feel remorse over. As the real estate market strengthened and picked up, it became challenging to compete with local and foreign investors in the purchase of a home. They never tired of meeting with us to continue to the search. Through countless offers and limitless patience, they helped us navigate the entire process. When we finally entered escrow, they continued to seek out our best interest and educate us, bringing expert negotiation skills and advising us over challenges from the sellers to be sure the title was clear. Peggy and her team really came through for us during this two-year process. In the end, we found a home that exceeded our expectations in pricing, space, location and community. Were it not for Peggy and her team, we would have limited ourselves to an area that would not have provided and delivered as much. They were always responsive, prompt, courteous, and organized. You will not find a more hard-working, expert team and we could not be more pleased. Thank you, PFC team! We would not hesitate to call upon and recommend you and your team for any real estate needs.
Broker | License ID: CA01461698
BrokerLicense ID: CA01461698
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